COVID-19 UPDATE - keeping us safe

Date: 14-04-2020
Product Updates

COVID-19

COVID-19 UPDATE - Keeping the workplace safe

In light of recent events, Con-Serv has implemented the following changes to our dispatch and customer pick-up policy to protect the safety and well-being of our employees and customers.

Until further notice, please be advised of the following changes:

  • Head Office dispatch and receiving hours will operate between 7am - 2pm Monday to Friday until further notice.
  • Customers and drivers are not permitted to enter the Con-Serv factory or office space. All enquiries and pick-ups are to present at the Service Desk located at the front of the Con-Serv factory.
  • Con-Serv has implemented a one-customer per serve at our Service Desk. Please maintain a 1.5m distance where practical and use the sanitizer provided when approaching the Service Desk.
  • To minimise risk, pick-ups and deliveries will no longer require a signature. Our team and courier drivers will record the recipient’s name and sign on their behalf.
  • All delivery dockets will be emailed to the customer for their records.

We thank you for your loyalty and support during this time.

Should you have any queries or concerns please contact our Customer Service Team on 07 3630 5744.

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