Shop Now

• BATHROOM ACCESSORIES
  • SPARE PARTS
• BATHROOM COLLECTIONS
  • BATHROOM ACCESSORIES
    • 400 SERIES
    • 500 SERIES
    • 900 SERIES
    • BATHROOM BASKETS
    • COMFORT COLLECTION
    • COMFORT RAILS
    • MODENA COLLECTION
  • COMBINATION SHOWERS
  • HANDHELD SHOWERS
  • HANDPIECES
  • OVERHEAD SHOWERS
  • SHOWER HEADS
  • SHOWER HOSES
    • ANTIMICROBIAL HOSES
    • METAL HOSES
    • SHOWER HOSE ROLL (BULK)
    • SMOOTH PVC HOSES
    • TWIN WATERS PVC HOSES
  • SPARE PARTS
  • VANDAL AND TAMPER RESISTANT SHOWERS
• Brochures
• FLOW CONTROL
  • AERATORS
  • DUAL CHECK/NON-RETURN VALVES
  • FLOOD STOP VALVES
  • FLOW VALVES
  • HOSE TAP VALVES
  • TAP COMPONENTS
  • WHISPER WASH VALVES
• SAFE-ASSIST HEALTHCARE
  • ANTI-LIGATURE
  • BACKRESTS
  • BARIATRIC
  • FOLDING GRAB RAILS
  • FOLDING SHOWER SEATS
  • GRAB RAIL ACCESSORIES AND SPARE PARTS
  • GRAB RAILS
    • CORNER GRAB RAILS
      • CLAM FLANGE
      • HYGIENIC SEAL
    • GRAB RAIL WITH TOWEL RAIL
    • SHOWER RECESS GRAB RAILS
      • CLAM FLANGE
      • HYGIENIC SEAL
    • STRAIGHT GRAB RAILS
      • CLAM FLANGE
      • HYGIENIC SEAL
      • LINEAR
    • TOILET ASSIST GRAB RAILS
      • CLAM FLANGE
      • HYGIENIC SEAL
      • LINEAR
  • SHOWER SYSTEMS
    • ACCESSIBLE SHOWERS
    • COMMERCIAL SHOWERS
    • HOME CARE SHOWERS
    • PREMIUM SHOWERS

Warranty - Our Promise

Con-Serv Corporation Australia Pty Ltd warrants all of its products (as below) with a 20-year warranty on all mechanical parts from manufacturing defects in materials and workmanship under normal use in a domestic installation for as long as the original purchaser owns their home into which the particular product(s) was/were installed. A 7-year warranty (also on the terms below) will apply to commercial installations, irrespective of ownership.

Con-Serv will repair or replace defective items correctly installed as per the Con-Serv installation instructions. Con-Serv will not be liable for defects arising through normal wear and tear. Item(s) must be returned with proof of purchase to Con-Serv at 17 Glentanna Street, Kedron, Queensland 4031. We will attend to your warranty claim after we make appropriate investigations.

Contact our Service Manager during regular office hours at (07) 3630 5744 or at our email address of warranty@con-serv.com.au. If a warranty claim is accepted, Con-Serv will bear the reasonable costs of the return of the defective item(s) to us. A claim for expenses associated with claiming a defective product must be in writing and submitted to us with copies of supporting documents. The benefits given under our warranty are in addition to other rights and remedies of the customer under a law in relation to goods and services to which this warranty relates.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

To make a warranty claim, please download and complete the Warranty Claim Form or contact our Service Manager during office hours on 1300 467 322.

Need more information? Download a copy of our Our Promise Certificate and Care and Maintenance Fact Sheet.